FAQs

What kind of clothing does Binte Hawa Collection offer?

Binte Hawa Collection offers a range of women's clothing, including traditional wear, casual outfits, evening dresses, and exclusive accessories designed to blend style with comfort.

How do I determine the right size for me?

Each product page includes a detailed size chart to help you find the perfect fit. If you need further assistance, our customer service team is happy to help you with measurements and sizing advice.

How long does shipping take?

Shipping times vary based on your location. Typically, orders are processed within 2-3 business days and delivered within 5-7 business days for domestic orders. International shipping may take longer.

What is your return policy?
We accept returns of defective or faulty merchandise. Please contact us within 24 hours of receiving your order to request an exchange or coupon code. Ensure the item is in its original packaging with tags attached.
What payment methods do you accept?

We accept various payment methods, including credit/debit cards, Easypaisa, Jazzcash, Sadapay, Nayapay and other secure online payment options.

How can I track my order?

Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on our website or the carrier’s website.

Do you offer custom sizing or bespoke designs?

Yes, we offer custom sizing and bespoke design services. Please contact our customer service team for more details and to discuss your specific requirements.

How can I stay informed about discounts and promotions?

Sign up for our newsletter and follow us on social media to stay updated on the latest discounts, promotions, and new arrivals.

How can I contact customer support?

You can reach our customer support team via email at bintehawacollectionpk@gmail.com or call us at 03294647600 . Our team is available Monday to Friday from 9 AM to 6 PM to assist you with any queries.